empathy
Strength Through Adversity – Could your company culture withstand a crisis?
Sally Lawson of Agent Rainmaker stresses the importance of a strong corporate culture in times of crisis, including effective communication channels and employee loyalty.
Empathy in healthcare is finally making a comeback
The effects of therapeutic empathy are quantified the same way drug effects are quantified. More and more carefully controlled trials are comparing what happens with healthcare practitioners who practice empathic, positive communication (being positive is a part of empathy), with those who carry on as usual. The results are overwhelmingly encouraging, with empathic and positive communication improving conditions ranging from lung function and length of hospital stay, to pain, patient satisfaction and quality of life.